LAST UPDATED: AUGUST 27, 2026
This policy covers shipping for purchases made through MØDE Marketplace on enterm0de.com — MØDE Collectives and Senegal Marketplace, operated by Enter Mode Holdings LLC. For returns and refunds, see our Return & Refund Policy.
Sneakers, streetwear, jerseys, watches & jewelry — sourced authentic, sold direct.
Orders ship within 2–3 business days of payment confirmation.
The buyer is responsible for shipping cost unless otherwise stated in the listing. Local pickup in Austin, TX is available at no charge on select items — you may inspect the item at pickup before completing payment.
While we do our best to meet estimated timelines, delays can occur due to customs processing, carrier issues, or high order volume. We’ll keep you updated if your order is running behind.
Once an order ships, we are not responsible for carrier delays, but we will help track and resolve lost-package claims with the carrier.
Authentic Senegalese products, culture, and craftsmanship — sourced direct from Senegal.
Orders ship within 3–5 business days of payment confirmation, or per the timeline noted for made-to-order/custom-tailored and wedding attire.
Shipping costs are calculated at checkout based on your location and order size. Local pickup in Austin, TX is available on select items.
MØDE Senegal Marketplace ships worldwide. Please note that international orders may be subject to customs fees, import duties, or taxes imposed by your country — these are the responsibility of the customer and are not included in the item price or shipping cost.
A tracking number will be provided via email once your order ships. Please allow 24–48 hours for tracking information to update.
While we do our best to meet estimated timelines, delays can occur due to customs processing, carrier issues, or high order volume — especially for custom-tailored pieces. We’ll keep you updated if your order is running behind.